22 Mar, 2019

Try This: I Like, I Wish, I Wonder

By |2021-08-19T20:27:39-04:00March 22nd, 2019|Categories: Program, Service, & Campaign Design|Tags: , , |0 Comments

This this activity out and let me know how it goes for you.

I’ve used “I Like, I Wish, I Wonder” as a way to get quick feedback from my program and workshop participants.

Adapted from the Stanford Design School’s “I Like, I Wish, How to” process, I first used “I Like, I Wish, I Wonder” during an evaluation project with the New York City Department of Health and Mental Hygiene’s sexual and reproductive justice campaign. The campaign’s Community Engagement Group facilitated local gatherings in the five boroughs to gather insights into how various demographics were advancing Reproductive Justice in their communities.

Due to the gatherings being large in scope and attendance, we 1) needed something quick for the participants to fill out before leaving, and 2) wanted to develop an easy-to-understand evaluation process that was easy for DOHMH staff to volunteers to administer onsite (as I was not able to be at all gatherings) and for participants to not have much of a problem completing. Also, it was a lesson learned in developing an evaluation tool that generates honest constructive feedback AND helping staff and volunteers learn how to look for generated themes by a variety of participants.

This activity is ideal for:

  • Staff responsible for developing and overseeing the implementation of programs, services, and strategies
  • Gathering quick feedback in a time-crunch
  • Breaking out of the standard survey construction model
  • Staff interested in building their skills and confidence in qualitative data collection and analysis

Here’s what you need:

There are two ways to implement this process:

  • Option 1: Sheets of paper, writing utensils
  • Option 2: Butcher paper or a white board, a marker, writing utensils, post-its

The process:

For option 1: Have participants divide their sheets into four quadrants labeled “I Like”, “I Wish”, “I Wonder”. (You can also have sheets that already have the labels typed out. You’ll have an empty quadrant, and I’ll explain what to do with it later.

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14 Mar, 2019

Self Care Corner: Pass Around a Compliment

By |2021-08-19T20:27:12-04:00March 14th, 2019|Categories: Self & Community Care|Tags: |0 Comments


During my junior and senior years of college, I was a resident assistant in a freshman dorm. In hindsight, I probably should have chosen an upperclassman dorm to make things easier for myself (especially during senior year), but I had so much fun during my freshman year. Plus, one of my favorite freshman RAs was a senior herself.

Anywho, outside of planning activities for my floor of 23 girls and planning events for the dorm at large, I had to hold routine meetings to give updates on what’s happening in freshman life, the dorm, and on the floor.

At the end of our first meeting of the spring semester during my junior year, I had my girls do an activity. At the time, I thought it would be a nice way to have the girls share something nice about each other. Now, I see how this activity was as much about their individual self care as it was doing something nice for each other.

The activity is simple: Have your audience (clients, workshop participants, coworkers, students, etc.) sit in a circle (around a table, in a circle on the floor, etc.) Pass out sheets of paper (preferably white 8×11 sheets) and writing utensils. Have everyone write their name at the top of their sheet.

Once everyone has written their name, have everyone raise their sheet. Next, instruct everyone to pass their sheet to the person to their left.

Now, everyone will spend 1-2 minutes writing something meaningful about the person whose sheet they have before passing it on to the next person. (While you can add your name next to the compliment you give, you can opt to remain anonymous.) By the time the sheets return to their owner, their sheets will be filled with affirmations and compliments from their peers.

This is self care and community care for several reasons:

  • It helps us to give compliments. We often see things in others that we admire, but may be embarrassed to share with them openly. Also, when we give praise to someone, it helps us feel more self-confident in knowing that we’re making someone’s day.
  • It helps us to receive compliments. Receiving compliments can often feel more embarrassing compared to giving compliments because we may feel that we’re not doing anything extraordinary, so we will downplay it. Plus, seeing compliments in written form prevents us from verbally downplaying what someone sees in us.
  • It allows us to go beyond the self. Life is busy, and we all have things we’re focused on and worried about. When we compliment someone else, it focuses us to be more mindful of what’s happening around us and to the people we know, respect, and appreciate.
  • It allows us to see ourselves through someone else’s eyes. What we may consider mundane about ourselves can sometimes be something that someone else greatly admires about us. It’s a great way to see ourselves affirmed.
  • Regardless of what’s happening in our lives, we can all use a kind word. Life has its ups and down, and unless someone shares, we never truly know what someone else is doing through. While we may not be able to help someone solve a problem, giving a sincere compliment can go a long way.

Once everyone received their sheets back, we debriefed. It was wonderful to observe my residents looking over their sheets and trying to pinpoint which of their peers left a particular message when a name wasn’t listed. Some residents got a little emotional and shared why (and it mostly related to the fifth point above).

I did the activity as well, as after the meeting we placed our sheets next to our dorm rooms. Not only did the other dorm residents stop by our floor to see what my residents had written about each other, some took it upon themselves to do this exercise with their floormates.

Try this out and let me know how it goes for you.


Raise Your Voice: How can the act of giving and receiving compliments serve as a form of self care? Share below in the comments section.

6 Mar, 2019

Ask Nicole: Should I Stop Responding to Requests for Proposals?

By |2021-08-19T20:26:10-04:00March 6th, 2019|Categories: Consulting|Tags: , , |0 Comments

Have a question you’d like answered? Let me know.

Let’s say you go to your dentist because you’re experiencing some tooth pain.

You’ve done your (Google) research to determine what the cause of the pain might be, and have decided that it’s a cavity. You contact your insurance company to see how much it’ll cost to fix the cavity.

You get to your dentist’s office and tell them you need a cavity filling based on what you’ve discovered in your research. Without any questions, the dentist fills the cavity.

A month later, you’re back at the dentist’s office with more tooth pain. That pain ended up being way more than a cavity, and it’s about to cost more to find out what the real cause it. You’re frustrated because you told the dentist that you’re still experiencing tooth pain and the cavity filling didn’t solve the problem.

But can you really be upset with the dentist? After all, they only gave you a solution based on what you thought the real problem was.

This is how it feels to go through the Request for Proposals (RFP) process. If you’re not familiar with what an RFP is, it’s a document developed by an entity looking for a particular service. In my case, it would be consulting services.

The RFP process can be frustrating, and it’s a process I only participate in if the project sounds interesting (or if I’m interested in the prospect of working with a prospective client). The majority of my clients have not come by way of an RFP process, which pretty much gives you the answer to this month’s Ask Nicole question.

But do I really feel that all consultants should abandon the RPF process? Not really, but I do feel that we need to take nonprofits, foundations, and social service agencies to task on how ridiculous this process is in the hopes that they develop a better process that’s beneficial to everyone. There’s a lot left to be desired about the RFP process, but here are five things that bug me about it:

1) It’s an extremely vague process, focusing more on deliverables rather than being open to identifying what’s needed to get to those deliverables (and also figuring out if the process to get to the deliverables is even feasible within the budget and timeframe identified by the client. Which leads to the point #3).

2) The RFP is designed around what the organization thinks they need. As with the dentist example, if you tell your dentist what you think the solution is, it prevents them from doing a further examination to discover what the underlying needs really are and give you an appropriate diagnosis and treatment. I can’t develop an appropriate proposal for a prospective client just based off of what’s in the RFP without knowing some background information on the organization or program that’s more than likely not listed in the RFP.

3) Clients are weirdly vague about how much all of this is going to cost. If we’re being honest, an organization knows how much they’re willing to budget, but none are upfront about it. They’re either afraid to list it because of the belief that the most talented individual or group will believe the budget is too small, or they think they’ll have the upper hand at negotiations.

( I do not know of anyone willing to apply to a job posting that doesn’t have the annual salary listed. It’s tacky and unethical to deny someone the right to determine whether working for an organization will result in pay equity and livable wages. Plus, we all know an organization will eventually go with the consultant or group that costs the least.)

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28 Feb, 2019

Self Care Corner: You Might Be Suffering from Resistance Fatigue

By |2021-08-19T20:25:44-04:00February 28th, 2019|Categories: Self & Community Care|Tags: , , |0 Comments


Today’s post has been on my to-write list for some time, but has been put on the backburner in favor of other topics I felt needed my attention.

Which is how many of us view self-care in general: Something that should get done, but gets regulated to the end of the priority list.

And in my Self Care Corner posts, I share an exercise, resource or piece of advice I think may be useful in helping you to build an effective self care practice.

Today’s post is more food for thought. It’s about the fatigue we feel when we are in a constant state of resistance and is inspired by a YouTube video I saw recently that beautifully illustrated what resistance is (and what happens when we choose to allow the resistance.)

In the video, Amy Westmoreland demonstrates what happens when you get your fingers caught in a Chinese finger trap. The most obvious option is to figure out how to get your fingers out, but you’ll notice that the more you struggle to release your fingers, the tighter the trap becomes.

To remove the trap easily, you have to relax. Amy says, “All I have to do is acknowledge what I’m in resistance over. Now, sometimes you’re not going to be able to pinpoint it exactly, but in this case, we know exactly what we’re in resistance over: Oh. My fingers are stuck. And you stop struggling and you allow it to be there, and that’s when you let it be that your fingers are stuck. As you do that, you naturally relax. We haven’t resolved the original problem, the thing we’re struggling against….but what you have done is made a major shift in your energy from resisting the resistance to allowing the resistance. When you allow it, it becomes easy to disengage.”

I first noticed resistance fatigue when I started getting into activism as a college student. I noticed it even more as I entered the workforce. Since watching Amy’s video, I’ve thought about how resistance shows up in my activism and in my client work. When something is happening in the political landscape that we don’t like, we go to the nearest protest or spend our time fighting with people on social media. When my clients get feedback about their programs, services, and strategies that they don’t like, they want to figure out how to spend it so that it sounds better. (And in some cases, they don’t want it to be reported at all. Luckily, I don’t work with these types of clients anymore.)

But what would happen if we stop resisting and allow what is to just be? As Amy mentions, we haven’t solved the problem that’s causing the resistance. But in this moment, there’s a relief.

How can we apply this concept to how we take care of ourselves and each other?

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20 Feb, 2019

Try This: Increase Your Staff and Stakeholders’ Engagement and Collaboration

By |2021-08-19T20:25:18-04:00February 20th, 2019|Categories: Research & Evaluation|Tags: |0 Comments

When a program is developed, it’s done so for various reasons, including based on current and relevant research, anecdotal and collected feedback and evidence from participants, funders, and more.

But even the most well-developed programs can suffer if your staff and stakeholders aren’t engaged enough to care about how the program is designed to work beyond focusing on outcomes and impact only.

As I’ve continued to shift more into engaging my clients in a more participatory way, we’ve been working together to develop a more collaborative process that generates a culture of learning about how they’re developing their programs and how their program recipients are responding to it, rather than merely meeting metrics commissioned by someone else.

Compared to previous Try This posts, what I’m sharing today is more of a process rather than actual activities. And for the purposes of today’s post, I’m labeling this process the “staff and stakeholder engagement and collaborative process“. The actual name depends on the client project I’m working on (for example, with one client, it’s called the “evaluation working group” while the process is called the “evaluation working group” with another client).

Regardless of the name, the process is the same: Bringing together staff and stakeholders to develop program goals, discover insights into how participants are engaging with the program, and develop a strategy for routine program evaluation and course-correction and generating buy-in among your staff and stakeholders.

This activity is ideal for:

  • Nonprofit and social services staff interested in developing more engagement and collaboration between staff and stakeholders (i.e. program participants, board members, and other supporters)
  • Nonprofit and social services staff that are responsible for developing and overseeing the implementation of programs, services, and strategies

Here’s what you need:

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