3 Apr, 2019

Ask Nicole: How Do I Get Friends and Family to Support My Goals?

By |2021-08-19T20:28:27-04:00April 3rd, 2019|Categories: Consulting|Tags: , |0 Comments

Have a question you’d like to see answered? Let me know.

Last week, I was in Chicago to facilitate an evaluation meeting with one of my Chicago-based clients and to co-facilitate a roundtable discussion with them during the 2019 Culturally Responsive Evaluation and Assessment Conference.

When my flight touched down back in New York, I called my dad to let him know that I’d landed. I do this every time I travel somewhere.

While on the phone I’d mentioned to him that, while sitting in one of the conference sessions, I’d gotten an email from a prospective client interested in engaging me on working with them on a 2-3 year project, and how we’d set up a time for the following week to talk about it so that I could determine whether I’m a good fit for the client.

My dad commented, “You’re getting up there in the world”, and that he was happy to hear that things were going well with the business and with my clients.

Over the weekend, I celebrated the 3rd year anniversary of me submitting my resignation letter to my former supervisor, with a final employment date of May 31st. I had no problems staying on to help recruit and train my replacement. But the main reason why I wanted more time was so I could prepare myself to tell my dad that I would be leaving to go work for myself.

My dad is in his early sixties and has been with the same company since he was 18, and prior to my mother’s death in 2001, she’d been with her company for 20 years. I was two weeks away from leaving my job when I finally told my dad. He asked a few questions but didn’t say much after that. 2016 was a good year for my business, but things were very rocky the following year to the point where my family was worried for me. By the end of 2017, my business was moving in a more positive direction, and my dad went from checking in on me on a weekly basis to checking in on me whenever I would call home.

For many, this is the context we grew up in: seeing friends and family work for someone else. And when we share that a goal of becoming self-employed (or any goal for that matter), what we’re looking for is support and confirmation that we can do it.

We want to know that the people we have around us support what we do. Friends and family can be well-meaning, but it’s important to understand that not everyone will understand your goals and may not be able to help you achieve them. Especially if they have not had the same experience. But they do want to support your efforts.

In order to get friends and family to support your goals, you have to be clear about the type of support you want from them. In my case,

Initially, I would encourage friends and family to sign up for my newsletter letter or to follow me on my social media platforms. Once I identified the type of support I wanted from them, I slowly stopped doing this and requested instead for their emotional support but also gave them the opportunity to self-select how they want to support me. Emotional support for me includes checking in on me to see how things are going or sharing with others what I’m doing in my business.

Though I prefer emotional support, I’ve had friends hire me for trainings or projects because they were in a position within their organization to do so, and they believed I was a good fit for their needs. Or they’ve referred a prospective client to me.

The other way you can persuade friends and family to support you? Actually doing the work.

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27 Mar, 2019

Living in the End

By |2021-08-19T20:27:56-04:00March 27th, 2019|Categories: Consulting|Tags: |0 Comments

Overlooking the New York City Skyline in 2016

This weekend, March 31st, I’ll be celebrating an important anniversary: The day I submitted my resignation letter to my former supervisor back in 2016.

I remember the months, weeks, and days leading up to that moment. In fact, on January 1st, I set the intention to move into my consulting business full-time starting June 1st, 2016.

At the time, I didn’t have any clients as I had finished up my client work at the end of 2015 and had no clue where the next client would come from. I just knew that it would happen.

For two years, I had set a deadline for me to leave my job, only for those deadlines to come and go, leaving me increasingly frustrated with myself because I hadn’t met my internal deadline.

I’m not sure why 2016 felt like the time to make the leap, but it just felt right. On New Year’s Day, I had gone to the One World Trade Center Observation Deck. As I looked over the New York City skyline, I felt good about 2016 being the year I would do it. I thought about how it would feel to walk out of my work building for the final time on May 31st, knowing that the next day would be a new journey for me. Again, I didn’t have any clients lined up, though I knew that everything would somehow work itself out.

While I still showed up at my job, I had already mentally checked out of where I was. While I did worry about what would happen if no clients showed up, but I challenged myself to only dwell on the end result and not on how it would all happened.

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22 Mar, 2019

Try This: I Like, I Wish, I Wonder

By |2021-08-19T20:27:39-04:00March 22nd, 2019|Categories: Program, Service, & Campaign Design|Tags: , , |0 Comments

This this activity out and let me know how it goes for you.

I’ve used “I Like, I Wish, I Wonder” as a way to get quick feedback from my program and workshop participants.

Adapted from the Stanford Design School’s “I Like, I Wish, How to” process, I first used “I Like, I Wish, I Wonder” during an evaluation project with the New York City Department of Health and Mental Hygiene’s sexual and reproductive justice campaign. The campaign’s Community Engagement Group facilitated local gatherings in the five boroughs to gather insights into how various demographics were advancing Reproductive Justice in their communities.

Due to the gatherings being large in scope and attendance, we 1) needed something quick for the participants to fill out before leaving, and 2) wanted to develop an easy-to-understand evaluation process that was easy for DOHMH staff to volunteers to administer onsite (as I was not able to be at all gatherings) and for participants to not have much of a problem completing. Also, it was a lesson learned in developing an evaluation tool that generates honest constructive feedback AND helping staff and volunteers learn how to look for generated themes by a variety of participants.

This activity is ideal for:

  • Staff responsible for developing and overseeing the implementation of programs, services, and strategies
  • Gathering quick feedback in a time-crunch
  • Breaking out of the standard survey construction model
  • Staff interested in building their skills and confidence in qualitative data collection and analysis

Here’s what you need:

There are two ways to implement this process:

  • Option 1: Sheets of paper, writing utensils
  • Option 2: Butcher paper or a white board, a marker, writing utensils, post-its

The process:

For option 1: Have participants divide their sheets into four quadrants labeled “I Like”, “I Wish”, “I Wonder”. (You can also have sheets that already have the labels typed out. You’ll have an empty quadrant, and I’ll explain what to do with it later.

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14 Mar, 2019

Self Care Corner: Pass Around a Compliment

By |2021-08-19T20:27:12-04:00March 14th, 2019|Categories: Self & Community Care|Tags: |0 Comments


During my junior and senior years of college, I was a resident assistant in a freshman dorm. In hindsight, I probably should have chosen an upperclassman dorm to make things easier for myself (especially during senior year), but I had so much fun during my freshman year. Plus, one of my favorite freshman RAs was a senior herself.

Anywho, outside of planning activities for my floor of 23 girls and planning events for the dorm at large, I had to hold routine meetings to give updates on what’s happening in freshman life, the dorm, and on the floor.

At the end of our first meeting of the spring semester during my junior year, I had my girls do an activity. At the time, I thought it would be a nice way to have the girls share something nice about each other. Now, I see how this activity was as much about their individual self care as it was doing something nice for each other.

The activity is simple: Have your audience (clients, workshop participants, coworkers, students, etc.) sit in a circle (around a table, in a circle on the floor, etc.) Pass out sheets of paper (preferably white 8×11 sheets) and writing utensils. Have everyone write their name at the top of their sheet.

Once everyone has written their name, have everyone raise their sheet. Next, instruct everyone to pass their sheet to the person to their left.

Now, everyone will spend 1-2 minutes writing something meaningful about the person whose sheet they have before passing it on to the next person. (While you can add your name next to the compliment you give, you can opt to remain anonymous.) By the time the sheets return to their owner, their sheets will be filled with affirmations and compliments from their peers.

This is self care and community care for several reasons:

  • It helps us to give compliments. We often see things in others that we admire, but may be embarrassed to share with them openly. Also, when we give praise to someone, it helps us feel more self-confident in knowing that we’re making someone’s day.
  • It helps us to receive compliments. Receiving compliments can often feel more embarrassing compared to giving compliments because we may feel that we’re not doing anything extraordinary, so we will downplay it. Plus, seeing compliments in written form prevents us from verbally downplaying what someone sees in us.
  • It allows us to go beyond the self. Life is busy, and we all have things we’re focused on and worried about. When we compliment someone else, it focuses us to be more mindful of what’s happening around us and to the people we know, respect, and appreciate.
  • It allows us to see ourselves through someone else’s eyes. What we may consider mundane about ourselves can sometimes be something that someone else greatly admires about us. It’s a great way to see ourselves affirmed.
  • Regardless of what’s happening in our lives, we can all use a kind word. Life has its ups and down, and unless someone shares, we never truly know what someone else is doing through. While we may not be able to help someone solve a problem, giving a sincere compliment can go a long way.

Once everyone received their sheets back, we debriefed. It was wonderful to observe my residents looking over their sheets and trying to pinpoint which of their peers left a particular message when a name wasn’t listed. Some residents got a little emotional and shared why (and it mostly related to the fifth point above).

I did the activity as well, as after the meeting we placed our sheets next to our dorm rooms. Not only did the other dorm residents stop by our floor to see what my residents had written about each other, some took it upon themselves to do this exercise with their floormates.

Try this out and let me know how it goes for you.


Raise Your Voice: How can the act of giving and receiving compliments serve as a form of self care? Share below in the comments section.

6 Mar, 2019

Ask Nicole: Should I Stop Responding to Requests for Proposals?

By |2021-08-19T20:26:10-04:00March 6th, 2019|Categories: Consulting|Tags: , , |0 Comments

Have a question you’d like answered? Let me know.

Let’s say you go to your dentist because you’re experiencing some tooth pain.

You’ve done your (Google) research to determine what the cause of the pain might be, and have decided that it’s a cavity. You contact your insurance company to see how much it’ll cost to fix the cavity.

You get to your dentist’s office and tell them you need a cavity filling based on what you’ve discovered in your research. Without any questions, the dentist fills the cavity.

A month later, you’re back at the dentist’s office with more tooth pain. That pain ended up being way more than a cavity, and it’s about to cost more to find out what the real cause it. You’re frustrated because you told the dentist that you’re still experiencing tooth pain and the cavity filling didn’t solve the problem.

But can you really be upset with the dentist? After all, they only gave you a solution based on what you thought the real problem was.

This is how it feels to go through the Request for Proposals (RFP) process. If you’re not familiar with what an RFP is, it’s a document developed by an entity looking for a particular service. In my case, it would be consulting services.

The RFP process can be frustrating, and it’s a process I only participate in if the project sounds interesting (or if I’m interested in the prospect of working with a prospective client). The majority of my clients have not come by way of an RFP process, which pretty much gives you the answer to this month’s Ask Nicole question.

But do I really feel that all consultants should abandon the RPF process? Not really, but I do feel that we need to take nonprofits, foundations, and social service agencies to task on how ridiculous this process is in the hopes that they develop a better process that’s beneficial to everyone. There’s a lot left to be desired about the RFP process, but here are five things that bug me about it:

1) It’s an extremely vague process, focusing more on deliverables rather than being open to identifying what’s needed to get to those deliverables (and also figuring out if the process to get to the deliverables is even feasible within the budget and timeframe identified by the client. Which leads to the point #3).

2) The RFP is designed around what the organization thinks they need. As with the dentist example, if you tell your dentist what you think the solution is, it prevents them from doing a further examination to discover what the underlying needs really are and give you an appropriate diagnosis and treatment. I can’t develop an appropriate proposal for a prospective client just based off of what’s in the RFP without knowing some background information on the organization or program that’s more than likely not listed in the RFP.

3) Clients are weirdly vague about how much all of this is going to cost. If we’re being honest, an organization knows how much they’re willing to budget, but none are upfront about it. They’re either afraid to list it because of the belief that the most talented individual or group will believe the budget is too small, or they think they’ll have the upper hand at negotiations.

( I do not know of anyone willing to apply to a job posting that doesn’t have the annual salary listed. It’s tacky and unethical to deny someone the right to determine whether working for an organization will result in pay equity and livable wages. Plus, we all know an organization will eventually go with the consultant or group that costs the least.)

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