5 Oct, 2026

Define the Problem Before You Solve It

By |2026-10-05T13:37:37-04:00October 5th, 2026|Categories: Strategic Planning & Sustainability|Tags: , , |0 Comments

Blog graphic featuring a woman with glasses pointing toward a purple box that reads, “Define the Problem Before You Solve It.” Nicole Clark Consulting appears at the bottom.

A few years ago, I wrote about the importance of making sure we’re solving the right problem. In 2019, I explored this through Design Thinking and the importance of defining a problem before generating solutions. In 2023, I revisited the idea from another angle: The people closest to a problem often have perspectives that can help us better understand it and identify solutions.

Those ideas have stayed with me because I continue to see how easy it is for organizations to move from recognizing that something isn’t working to deciding what should be done about it.

Last week, I explored Engaging, the first process of Motivational Interviewing (MI), and how leaders can better understand staff hesitancy around organizational change. The next process, Focusing, asks us to take what we’ve heard and get clear about what we’re actually trying to address.

(more…)
2 Oct, 2026

Ask Nicole: How Do We Engage Staff When Change Feels Like More Work?

By |2026-09-25T12:40:44-04:00October 2nd, 2026|Categories: Strategic Planning & Sustainability|Tags: , , |0 Comments

Ask Nicole blog graphic featuring Nicole Clark smiling in a yellow top against a purple background. Text reads, “How Do We Engage Staff When Change Feels Like More Work?” Nicole Clark Consulting appears at the bottom.
Have a question youd like to be featured? Let me know.

During the first year of my MSW program, I had to choose between two elective courses: Motivational Interviewing and Social Work and Criminal Justice.

Motivational Interviewing (or MI) is a goal-oriented counseling style that encourages people to explore resistance or ambivalence about behavioral change. MI sounded more interesting, but with the guidance of my field placement supervisor, I chose the social work and criminal justice course. Her rationale made sense at the time, and the criminal justice course ended up being useful in my case management role post-graduation. Some of my clients engaged with the criminal justice system, and it helped me view my work through a systems-change lens. Years later, I realize that I should’ve taken the MI course.

My client work revolves around acknowledging resistance, securing buy-in, and listening to the day-to-day of staff who, though they understand that a new concept or strategy is intended to show the impact of their work, are more concerned about how this new concept or strategy will get in the way of their day-to-day work.

But what if organizational leaders could learn to work alongside their staff, acknowledge their resistance or hesitancy to change (and where it’s coming from), prioritize their well-being and perspectives, and encourage them to voice their own reasons for change?

(more…)
15 Jul, 2026

The Messy Middle Is Where Change Happens

By |2026-08-11T11:40:56-04:00July 15th, 2026|Categories: Strategic Planning & Sustainability|Tags: , , |0 Comments

Two construction workers wearing hard hats, safety glasses, and reflective vests stand side by side. A purple text box over the image reads, "The Messy Middle Is Where Change Happens." The bottom of the graphic displays "Nicole Clark Consulting" and the tagline, "Raise Your Voice for Women & Girls of Color."
Just as every building requires a construction phase, meaningful organizational change requires navigating the messy middle.

Whether we’re talking about city infrastructure, nonprofit initiatives, strategic plans, or organizational change, every project eventually enters what I call the messy middle.

It’s that period between making a decision and achieving the desired outcome. It’s where leaders begin implementing new ideas, organizations adjust to change, and communities start experiencing the effects of decisions.

The messy middle looks different everywhere. For a city, it may involve years of construction, traffic detours, and public frustration before a new transit line opens. For a nonprofit, it might mean adjusting programs, navigating staff turnover, or refining a new strategy after receiving community feedback. For foundations, implementation often requires patience as grantees test approaches, learn from setbacks, and adapt to changing circumstances. I’ve watched organizations move from an exciting strategic planning process to the far more difficult work of prioritizing recommendations, reallocating resources, and making difficult decisions.

This stage rarely receives the same attention as launching a new initiative or celebrating its success, but it’s where meaningful change actually takes shape.

(more…)
8 Jul, 2026

Ask Nicole: Are We Planning Too Much?

By |2026-07-15T12:14:08-04:00July 8th, 2026|Categories: Strategic Planning & Sustainability|Tags: , , , |0 Comments

A purple "Ask Nicole" blog graphic featuring Nicole Clark smiling in a yellow blouse. The headline reads, "Are We Planning Too Much?" The bottom of the graphic displays "Nicole Clark Consulting" and the tagline, "Raise Your Voice for Women & Girls of Color."
Have a question you’d like to be featured? Let me know.

I recently watched a YouTube video called Why American Cities Can’t Build Anything, and I noticed how it mirrors what I’ve experienced over the past decade as a consultant working with nonprofits and foundations.

One quote from the video especially stood out to me:

“Around the United States, cities have become trapped in an endless cycle of visioning, planning, designing, consulting, studying, and redesigning, all while struggling to build meaningful change that they set out to achieve… planning has become a substitute for action.”

Organizations often hire consultants to facilitate strategic planning, conduct evaluations, lead community engagement, facilitate listening sessions, and make sense of complex issues. These services are valuable. Organizations should take time to understand the problems they’re trying to solve before investing resources into solutions.

At what point does planning delay action?

To be fair, there are important historical reasons why planning often takes longer today than it did decades ago.

Communities have learned, often through painful experiences, what can happen when governments, planners, and developers move projects forward without community input. Those decisions have displaced entire neighborhoods. Public investments have overlooked the people most affected by them. Large institutions and corporations no longer receive the same level of unquestioned trust they once did. As a result, community engagement, public participation, and transparency have become essential parts of planning processes. That’s a good thing.

The challenge is ensuring that planning still serves its original purpose: Helping us make better decisions and move toward implementation.

(more…)
20 May, 2026

Try This: What Is Our Funder Value-Add?

By |2026-05-20T13:50:23-04:00May 20th, 2026|Categories: Strategic Planning & Sustainability|Tags: , , , |0 Comments

Three women collaborate around a table, reviewing information on a laptop during a strategy discussion. A Black woman stands and points to the screen while two colleagues seated at the table look on. The image includes the text “Try This: What Is Our Funder Value-Add?” on a gold background with Nicole Clark Consulting branding.
Try this activity with your team and let me know what you discover about your funder value-add.

In my last two posts, I explored why funders should evaluate their portfolios and how to identify structure barriers that prevent grantees from seeking funding. A strong portfolio reflects the role a funder plays in helping grantee organizations succeed.

This raises an important question for program officers:

Why would a strong organization want to be part of our portfolio?

The answer may seem obvious: Funding.

But the strongest funder-grantee relationships shape strategy, absorb risk, convene partners, influence the field, and create the conditions for learning and adaptation.

This month’s Try This activity is designed to help program officers clarify what their organization contributes beyond the check.

Objective:

To help program officers and senior program officers articulate the unique value their foundation brings to grantees and the broader ecosystem.

This activity is ideal for:

  • Program officers
  • Philanthropy staff responsible for funding portfolio strategy
  • Evaluation and learning staff

What you’ll need:

  • 90 minutes of uninterrupted time
  • Copies of your funding strategy, theory of change, or strategic plan
  • Recent grantee feedback (if available)
  • Sticky notes or a shared virtual whiteboard
  • Flip chart paper or a document for capturing reflections
  • Markers for sticky notes and flip chart paper

The steps:

(more…)

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.
Go to Top