14 May, 2025

Ask Nicole: Why Staff Hate Working with Consultants

By |2025-05-14T10:10:05-04:00May 14th, 2025|Categories: Consulting|Tags: , , , |0 Comments

A professional headshot of Nicole Clark smiling confidently, wearing a yellow top and long earrings. The image has a purple border with white text at the top reading "Ask Nicole." Across the center, a deep purple banner reads "Why Staff Hate Working with Consultants." At the bottom, the logo text says "Nicole Clark Consulting – Raise Your Voice for Women & Girls of Color."
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Why do staff hate working with consultants? It’s a question many staff avoid asking directly, but it shows up in meeting side comments, disengaged participation, and sometimes open resistance.

And it’s not about staff being difficult. More often, it’s because no one told them what to expect—or how their work might shift.

As a consultant, I come in with only an external perception of the organization. Over the years, I’ve developed a practice of getting to know staff, particularly staff that are directly involved in the program/service, strategic planning, or research project I’m hired to work on.

After several projects, I noticed something: Staff may be welcoming to a consultant, but if given the opportunity, they probably wouldn’t work with one.

And it’s not because they’re unwilling to collaborate. It’s often due to:

  • Not being aware that a consultant is coming;
  • Not having a say in the consultant hiring process;
  • The consultant not understanding the organizational culture;
  • No expectations for how to interact with the consultant;
  • The consultant’s inability to understand context; and
  • Not clear plan for what to do next after the consultant leaves

A consultant is suddenly looped in, given access to meetings, projects, data, and strategy sessions—without staff ever being given context, clarity, or choice. That disconnect can feel frustrating and disempowering.

In many nonprofit and philanthropic spaces, consultants arrive as part of a strategic effort to fill gaps in capacity or lead big-picture projects. But what’s often missing is a critical heads-up to the staff who’ll be working alongside them.

In this month’s Ask Nicole, I’m unpacking some of the real reasons staff don’t like working with consultants. This post is for the program managers, coordinators, and team leads who are expected to engage with consultants but were never fully looped in. This post is also for the staff members who hire consultants.

Let’s talk about why this matters, what you can do when you find yourself in this situation, and how you can support your staff before the consultant shows up.

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2 Apr, 2025

Ask Nicole: How We Use Evaluation Every Day

By |2025-04-02T15:22:15-04:00April 2nd, 2025|Categories: Research & Evaluation|Tags: , |0 Comments

Portrait of Nicole Clark with text overlay: “Ask Nicole: How We Use Evaluation Every Day” promoting a blog post on how we use evaluation every day in real life.
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When people hear “evaluation,” they often picture something dry, technical, and reserved for experts—maybe even a little intimidating. It sounds like one of those tedious processes filled with jargon and reports no one really reads.

In reality, we’re evaluating all the time. From the meals we cook to the shows we watch, we’re constantly assessing what works, what doesn’t, and what to do next.

Evaluation isn’t just a professional tool—it’s a part of how we live, make decisions, and improve things around us.

Here are 8 everyday experiences that show how evaluation shows up in your daily life:

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5 Mar, 2025

Ask Nicole: Participant Dropout (and What Your Program Can Learn From It)

By |2025-03-25T16:23:59-04:00March 5th, 2025|Categories: Workshop, Program, & Curriculum Design|Tags: , , , |0 Comments

Ask Nicole blog post image featuring Nicole Clark with the title 'Participant Dropout (and What Your Program Can Learn from It)'. This post explores the three most common reasons for participant dropout.
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Participant dropout from your program (or service, training, or campaign) sucks.

We design and launch a program, hoping to reach those who will benefit most. And yet—despite our best efforts, participant dropout happens.

While it’s frustrating, participant dropout is normal. Instead of seeing it as a problem to fix, it’s a natural part of programming, and something you can learn from.

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5 Feb, 2025

Ask Nicole: How Can I Make My Grant Application Stand Out to Funders?

By |2025-02-05T10:09:37-05:00February 5th, 2025|Categories: Strategic Planning & Sustainability|Tags: , , , , |0 Comments

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Spring grant cycles are just around the corner, and if you’re a nonprofit leader, you know that competition for funding is fierce.

A rushed or incomplete application can cost you funding, while a well-prepared, data-backed proposal increases your chances of securing the resources you need.

In this month’s Ask Nicole, we’ll go over a simple but effective grant readiness checklist so you can confidently apply for spring funding.

Before you hit ‘submit’, make sure your organization is fully prepared.

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8 Jan, 2025

Ask Nicole: Aligning Program Goals With The School Year

By |2025-01-07T17:26:16-05:00January 8th, 2025|Categories: Workshop, Program, & Curriculum Design|Tags: , , , |0 Comments

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Whether you’re running a K-12 after-school tutoring program or a college-level leadership initiative, aligning your goals with the academic calendar can be game changing.

The school year is full of built-in milestones—like holiday breaks, midterms, and the start of new semesters—that naturally shape your planning and communication. Depending on how the program is structured (whether it’s year round or semester based), you have enough flexibility to be in tune with your school’s schedule, making it easier to pivot when surprises pop up, without losing sight of what you set out to accomplish.

Here are some tips for adjusting your program goals to the school schedule, and how you can use the school year as a framework to stay on track to meet your program goals.

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