3 May, 2017

Ask Nicole: Advice on Being a Better Health Educator

By |2021-08-19T19:32:48-04:00May 3rd, 2017|Categories: Public Health & Social Work|Tags: , |0 Comments

Have a question you’d like to be featured? Let me know.

This month’s question comes from Nichelle, a health educator with a New York City-based health care center. Nichelle writes:

I was hoping to get more information on resources available around reproductive health. I am facilitating a teen group at the health center, and I am not sure if this is up your alley but I wanted general tips on how to be a better health educator overall.  This month’s focus for the group is reproductive rights. I  want to give accurate information while also facilitating meaningful conversations with the girls.

Nichelle requested a phone conversation, so we scheduled a time to chat. Nichelle is based at a local high school and has been given an opportunity to create a series of workshops for young women attending the school between the ages of 14-18. When she held her first workshop earlier in the year on body image, she had low attendance. But when she held her most recent workshop, more students came.  While Nichelle has been given the freedom to structure the workshops however she wants, she was clear on wanting a higher focus on intersectionality as opposed to feminism. I followed up with her after our conversation with the information we discussed, and today I’m sharing my advice based on preparation, implementation, evaluation, and resources.

Planning

As a health educator, your top priorities are to 1) provide medically accurate and age appropriate health information and 2) provide that information in a way that is memorable and action-specific. The key here is to start with the end in mind, and work backward. By the time participants leave your workshop, what are 2-3 key takeaways or calls to action you want participants to walk away with, above all else? Don’t overwhelm participants with a laundry list of things to know. You can always pique their curiosity enough so that when they have follow-up questions, you can address them (be it in another workshop facilitation or outside of the workshop).

Starting with the end in mind will give you laser focus on what aspects of a topic you want to cover, the key points you want to share, the resources that can provide additional information, and activities that can bring the information to life. This will help you to create a workshop structure that works for you. Also, an advantage Nichelle has is that she is familiar with the participants, of which they are very open with her about their lived experiences as well as topics they want to learn more about. When you know who’ll be in the space, you spend less time in the “getting to know you” phase and you can get right to work engaging with your participants.

Implementation

What’s one way to provide health information that’s memorable and action-specific? Have participants teach back what they’ve just learned using the Teach Back Method . The Teach Back Method helps participants retain information because they’re reciting it in their own words, and since they have to teach someone else what they know, it brings up the motivation to get it right. This works out for you as the health educator because it shows where you need to correct any misunderstandings (if any). Also, this takes the focus off of you being the only expert in the room, as participants come into the space with their own lived experiences. In the case with youth, this can be a great way for them to develop skills in peer education.

Another way is to use real-world examples of the topics you’re teaching. In Nichelle’s case, she wants to have more of an intersectional lens on the topics she covers. And since she wants to cover reproductive rights and the right to parent or not parent in her next workshop, how can she do that using a real-world example?

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26 Apr, 2017

How to Authentically Engage for Lasting Impact

By |2021-08-19T19:32:24-04:00April 26th, 2017|Categories: Program, Service, & Campaign Design|Tags: , |0 Comments

If you want to authentically engage and make a lasting impact, you need to get at the heart of a person’s lived experience.

This is the heart of the design thinking process. This process has been used by businesses for who knows how long, and anyone–social workers, educators, students and more–can use this process.

In fact, design thinking helped me fall back in love with the Reproductive Justice movement because I was rapidly burning out. I wanted another way to remain engaged in the movement, and wanted to reenter the movement from another angle. Being introduced to design thinking by CoreAlign and the American Evaluation Association  a few years ago was the answer.

In short, design thinking (which came out of the Design School at Stanford University), is a structured approach to generating ideas by getting into the mind of of the audience you’re trying to reach.

We’re designers, in one form or another. Teachers develop class curricula based in district expectations and well as students’ learning styles. Social workers and others in the helping professions create evidence-based interventions that meet the needs of the populations they work with. Businesses create products based on user feedback. The best way to make something better is by going to the source.

Here’s the process:

The first step in the design thinking process is discovering why the audience does what they do, their physical and emotional needs, their worldview, and what’s meaningful to them. This is the most important step in the process because in order to create a solution, you must identify why finding a solution matters to them.

It’s having a conversation, and it moves people from being statistics to names and faces. Having conversations with the intended user and observing them in their environment allows you to see behaviors within the context of  their lived experience. Insights from these conversations hones into what really matters from their perspective. Oftentimes, we think we know what the problems are, and we create programs, services, and initiatives that aren’t successful because the voices of the people we’re wanting to reach weren’t involved in the process.

I’ll go into depth of each part of the design thinking process later, but today we’re going to use a tool that allows you to to get at the heart of a person’s lived experience: The User Persona.

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19 Apr, 2017

Self Care Corner: Create Your Introvert & Extrovert Self Care Plan

By |2021-08-19T19:31:58-04:00April 19th, 2017|Categories: Self & Community Care|Tags: , |0 Comments

In February 2017, I was the inaugural speaker for the Uncorked Conversations Series with Whine & Cheese . We discussed all things self care. After the conversation was over, I was asked a question by a participant:

I describe myself as an extroverted introvert. How do I balance my desire to be alone/practice self care without slipping into a long stretch of withdrawal?

As an introvert, I love my solitude but I’ve also noticed that I’m ok with a dose of extroversion added in my self care.
One way to balance your introversion with your extroversion is to identify self care activities that 1) meet the needs of one of those sides and 2) could meet the needs of both.

Here’s what you need

  • Something to write on
  • A pen or marker (or two different colors to add more color to your plan)

Create your diagram 

Think of a Venn diagram, where two circles overlap in the middle. Like this:

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12 Apr, 2017

Try This: The Knowledge-Power Chart

By |2021-08-19T19:31:34-04:00April 12th, 2017|Categories: Equity & Justice|Tags: , |0 Comments

This past weekend, I presented two workshops at the Civil Liberties and Public Policy (CLPP) conference, an annual Reproductive Justice conference held on the campus of Hampshire College. Outside of presenting my workshops, reconnecting with friends, and networking, I didn’t have much time for anything else. But I was able to attend one workshop, facilitated by Sahar Pirzada and Sadia Arshad of HEART Women & Girls, a national organization that promotes sexual health and sexual violence awareness in Muslim communities through health education, advocacy, research and training.

In “Muslim and Reproductive Justice: Empowering Our Community through Dismantling Stereotypes”, Sahar and Sadia used the RJ framework to make the connection between how stereotypes influence the lived experiences of Muslims. One exercise they led the group through, called the Knowledge Power Chart, was so informative that I couldn’t wait to share it. The goal of this exercise is the have participants examine how we understand the world, how our understanding of the world impacts our behaviors and the policies we create, and the real world impact these policies can have on our communities.

Here’s what you need:

  • A large space to write on, such as a chalkboard, whiteboard, or flip chart paper
  • Something to write with, such as chalk or markers (erasable, if you’re using a whiteboard)

The steps:

Divide up your writing space into three sections and label them like this:

Under the Knowledge column, guide the participants in naming the stereotypes they have heard about a certain group. Next, have participants name the policies they are aware of that are associated with this group under the Policies column. Last, have participants list the consequences that behaviors listed under the Policies column can impact that group.

Here’s an example:

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5 Apr, 2017

Ask Nicole: Are Newsletters Valuable?

By |2021-08-19T19:30:50-04:00April 5th, 2017|Categories: Consulting|Tags: , |0 Comments

Have a question you’d like to be featured? Let me know.

I have another question from Jocelyn, a reader from the Raise Your Voice community weekly newsletter. This time, it’s about newsletters. Jocelyn asks via Twitter:

I used [to] send a newsletter out to help maintain a professional/personal network. How do I decide how often [to send out a newsletter, and] if it’s valuable to others? I think I have a clearer focus now than a few years ago, but my work is still broad/not specialized. Appreciate any tips!

Ahhh, newsletters. Also known as email subscriber lists. I started my newsletter back in 2012, mainly because business people I follow would routinely say, “The money is in the list”. You want as many people subscribed to your newsletter so that, when you need to promote something, someone will buy it.

My relationship with my newsletter—everything from the design of it to the content I share—has evolved along with my business. I’m more comfortable promoting my business services as I’ve gotten clearer on what I do, how I want to show up in the world, and what value I want to give. Plus, I give priority to my newsletter subscribers over my social media platforms because social media is saturated and filled with noise. When someone gives their email address to you, it shows that they want to hear directly from you. Also, outside of posting my latest blog posts on my platforms, I tend to go on brief social media detoxes. If you don’t hear from me on Facebook, Twitter, Instagram, or LinkedIn, chances are my newsletter subscribers have.

Along with answering Jocelyn’s questions, here are some things I’ve learned along the way:

Figure out your purpose for creating a newsletter 

Since starting my newsletter, I’ve shifted the way I view my newsletter as well as my newsletter subscribers. I see my subscribers as not only people I want to share information with or people who may one day become clients or collaborators, but also as a larger accountability system.

My “why” for sending out my weekly newsletter is first and foremost to provide value. Outside of my weekly blog post, my subscribers get information on awareness themes (such as National Minority Health Week or World AIDS Day) and ideas on how to raise their voices in their community about these themes, resources and tools related to Reproductive Health/Rights/Justice, design thinking, program evaluation, and other things related to social justice and community collaboration that they can use in a variety of settings, and resources that promote self care and prevent burnout.

Also, my newsletter gives a behind-the-scenes look at all of the ups and downs of being a social worker running a business based on my passions. I may disclose certain struggles or successes in my newsletter than I wouldn’t otherwise mention “out in public” on social media. For example, my newsletter subscribers were the first to know that I was leaving my day job in 2016 to go into my business full time.

Be consistent

This ties into my first point because it’s through becoming clear on why I have a newsletter and what value I want to share that’s allowed the process of creating a newsletter to no longer suck. For 2017, I’ve decided to post a blog and send out my newsletter on a weekly basis, no matter what. If you’ve been a Raise Your Voice subscriber for a while, you know that I’ve been consistent, and not so consistent, so the point where I had to remove “weekly” on my website when promoting my newsletter list. By the end of 2017, I’ll re-evaluate if I want to continue on with weekly newsletters and blog posts.

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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.
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