Ask Nicole: Being Honest about Your Capacity

I didn’t put much thought into my capacity to do consulting work in the beginning.
In fact, I had a “quantity” mindset when I started out, taking on multiple projects at once to build my portfolio.
It was a lot, considering I was still working at my full-time job.
My thinking was that, in order to look more attractive to prospective clients and partners, I needed to have a list of organizations I could say I’ve worked with.
While I enjoyed building my skills and my portfolio, I wasn’t mindful of the timing of all these projects. They were mostly short-term (3-6 months) and they all ended at the same time.
At some point, I realized this wasn’t sustainable. Along with the day job, having multiple projects that started and ended around the same time didn’t help me feel financially stable in the long-run. Running out of projects at the same time is panic-inducing.
When I finally left my job, I had more time to devote to my business, yet I still didn’t feel I could sustain this.
Landing my first multi-year client is when everything clicked.
I had a 3-year project client with multiple moving parts. There was always something for me to do, so I never grew bored. Plus, knowing that I could count on a consistent paycheck also helped.
Soon after, I slowly took on more projects, of varying timeframes, based on where I was with the 3-year project. I was able to stagger projects based on the timing of the larger project, so that I wouldn’t be at the same phase with each project (like writing long evaluation reports for 2-3 projects at the same time, for instance).
I kept track of the start and projected end dates for each project, the project-based skillsets I relied heavily on, and the resources needed for each project. This helped me to be more honest with prospective clients and partners (and myself) about my capacity.
Knowing what you can and can’t do and how many projects you can realistically handle is a personal decision. Here are some questions to ask yourself:
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