8 Feb, 2017

Try This: Roll The Dice

By Nicole Clark, LMSW|2021-08-19T19:05:03-04:00February 8th, 2017|Categories: Research & Evaluation|Tags: program evaluation, Try This|0 Comments

Last month I shared The World Cafe as an activity you can use to engage participants outside of traditional means of collecting data. Today, let’s look at one activity you can use to guide participants in making sense of it all and drawing their own conclusions.

“Rolling the dice” usually means “let’s see what happens”. For this activity, it takes on a whole new meaning.

(Though technically, “making sense of it all and drawing your own conclusions” could also mean “seeing what happens”, but humor me for a bit.)

Here’s what you need

Two boxes that are roughly the same size
12 sheets of paper
A marker
Tape
Tape recorder

Ways to use this activity

I’ve used this activity in two ways: facilitating focus groups and data interpretation meetings.

Focus groups are generally used to gather feedback, and I’ve been asked to facilitate them as part of a program’s evaluation. In this context, each side of the die represents an evaluation question posed to the focus group.

In the context of a data interpretation meeting (also known as a “data party”), each side of the die either illustrates a piece of quantitive data (such as percentages from a survey or a report connected to the evaluation) or a piece of qualitative data (such as themes identified and coded from transcribing responses from a focus group). In simplest terms, coding identifies themes occurring across focus groups, informant interviews, observation notes, etc. With coding you can identify overarching themes as well as themes specific to the group or people in question, and this can be illustrated as a quote, percentage, etc.

Let’s create our dice

Take one sheet of paper
For a focus group: Write out an evaluation question you want to pose to the group
For a data party: Write out a theme you coded
tape the sheet of paper to one side of a die
Repeat for each side until all sides are covered

And that’s it.

Now, let’s see this in action

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12 Jan, 2017

Try This: The World Cafe

By Nicole Clark, LMSW|2021-08-19T19:02:13-04:00January 12th, 2017|Categories: Research & Evaluation|Tags: program evaluation, Research, Try This|0 Comments

What’s the first image that comes to mind when you think of a focus group?

Mostly likely a small group of people–typically between 8-12 in size–gathered around a table, responding to a facilitator’s questions while being recorded. There may be some snacks involved.

Focus groups are a qualitative data activity used to gather feedback on a product, program or service from a group of people who have some type of commonality, such as age, race, gender, work experience, etc. The information they share can help the organizations or businesses gain a better understanding of why something is working, why it’s not working, and how that something impacts their lived experience.

If you’ve ever facilitated a focus group, you might know how boring they can be. And if you’ve been in a focus group, you definitely know how boring they can be. But what I’ve noticed is this: Focus groups are not boring, technically. It’s how they are structured that makes them boring. There are more engaging ways to conduct a focus group. One of those methods is the World Cafe.

First, some background

From The World Café: Living Knowledge through Conversations that Matter, the World Cafe is a methodology that invites large group dialogue. While in a basic focus group, participants are asked a question and discuss it openly, the World Cafe takes it a step further by allowing for a larger group of participants to be in the space. While they are discussing the question amongst themselves, the conversation flows more freely because it’s a conversation amongst the group rather than the group responding directly to the facilitator. Also, the group is helping the facilitator collect data in a more dynamic, participatory way.

Based on recommended World Cafe design principles, the focus of the World Cafe:

Set the context– What is the purpose for bringing people into the space, and what do you (and the group) want to achieve?
Create hospitable space– Pay attention to how the space is set up. Is it comfortable and inviting? If accessibility is a need, does the space function so that those with certain needs are comfortable in the space?
Explore questions that matter– You can explore a single question or you can develop questions that build on each other. Either way, you’ll be able to synthesize the data to explore common themes
Encourage everyone’s contribution– Encourage everyone to participate in ways that work for them. While some find it easier to express themselves verbally, others may find it better to draw or simply listen
Connect diverse perspectives– The key to the World Cafe is sharing perspectives. When participants move about the room (more on this later), they’re meeting new people, seeing ideas and thoughts that have been generated, and sharing new insights
Listen together for patterns and insights– Shared listening is the key factor in the success of a World Cafe. This is the way to look for themes. Encourage people to listen for what is not being spoken along with what is being shared
Share collective discoveries– Once the World Cafe is complete, invite participants to reflect on patterns, themes and questions expressed and to share them with the larger group

Here’s a video explanation of the process.

Here’s what you’ll need:

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16 Nov, 2016

What Do You Want to See in a Reproductive Justice Action Toolkit?

By Nicole Clark, LMSW|2021-08-19T18:57:52-04:00November 16th, 2016|Categories: Research & Evaluation|Tags: Announcements, reproductive justice|0 Comments

Share Your Feedback on the Reproductive Justice Action Toolkit!

Over the past several months, I’ve been focusing on creating a cohesive fusion between what I provide for clients: education and action planning using the Reproductive Justice (RJ) framework, education and training on program evaluation, and using design thinking to create programs and services for women and girls of color.

I became a Generative Fellow through CoreAlign’s Generative Fellows in March 2016 where my primary interest at the time was on developing a method for evaluating RJ programs and services.

Evaluation is an ever-evolving field, but since my first Fellows retreat in March, I’ve grown more interested in design thinking and how it can be used as a new entry point into the Reproductive Justice movement. As a result, I switched my project’s focus during my final Fellows retreat in September.

I’ve reached out to nonprofit professionals, community leaders, students, teachers and more, whom I hope this toolkit will be used by. I asked them about their struggles in applying the RJ framework into their professional and personal lives, and their struggles in articulating this framework to others. Also, in working with former and current clients, I’ve noticed something else: What people think Reproductive Justice looks likes isn’t really Reproductive Justice at all.

Why is that? Some work in environments that are more “Reproductive Health” or “Reproductive Rights” without a focus on intersectionality (one of the core principles of Reproductive Justice). This makes it hard to promote a framework that’s not acknowledged in the space, that’s not acknowledged, or is acknowledged but there will need to be a major shift in order for RJ to be centered.

And when you’re developing programs and campaigns that aren’t grounded in solid program theory and mutual collaboration, it won’t matter how well you know the RJ framework and what to include it in what you do.

Enter the Reproductive Justice Action Toolkit. (…or something like that. This is the name I’m going with for now.)

This toolkit focuses on a 3-part system: 1) A strong foundation in RJ, 2) solid program/campaign development, and 3) collaborative and engaging evaluation activities.

It’s my hope that this Action Toolkit will serve as a go-to reference for nonprofits, schools, community groups, and government agencies on creating collaborative and impactful Reproductive Justice programs and campaigns in their communities.

And I need your feedback! I’ve created a survey to get your opinion on what crucial elements you feel should be included. Share your feedback and let me know what you think. My goal is to begin piloting this toolkit with nonprofits, community groups, and more in late Winter 2016-early Spring 2017. As a token of appreciation, when you complete the survey, you’ll receive The Revolution Starts with Me! the self care zine I developed with my co-facilitator Adaku Utah.

RAISE YOUR VOICE: Take the Reproductive Justice Action Toolkit survey today, and share below in the comments section what you’d like to see in the toolkit.

Like this post? Subscribe to the Raise Your Voice newsletter to receive resources, advice, and tips to help you raise your voice for women and girls of color.

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2 Nov, 2016

Ask Nicole: What’s the Best Way to Deliver Bad News?

By Nicole Clark, LMSW|2021-08-19T18:57:13-04:00November 2nd, 2016|Categories: Research & Evaluation|Tags: Ask Nicole, program evaluation|0 Comments

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If you have a question that you’d like to share with the Raise Your Voice community , contact me.

It’s the worst thing ever. That moment when you’ve been working with a client, community members, or some other form of stakeholder, and you have to bring the bad news.

I recently got this email from a nonprofit professional (and FYI: I’ve removed identifying information):

My nonprofit has created a program that seeks to increase the importance of physical activity among young indigenous youth in a rural community where there’s a lack of access to gyms and other places that would make it easier for youth to be more active. The stakeholders were expecting that the activities included in the program would resonate with the youth. In my nonprofit, I’ve been charged to carry out an evaluation of this program. We used surveys and focus groups with the youth participants. The results of the evaluation were that the participants weren’t interested in the activities, which aligned with the lack of participation. In fact, the results showed that the participants have developed more creative means to get in physical activity, but they brought up the need for other quality of life services that the program wasn’t addressing. The results could potentially impact the funding that was given to this program, as the funders were expecting that the program would be a success. What’s the best way to handle this?

Dealing with funders and leadership can be tricky, and nonprofits know all too well the stress of proving that a program or service is successful to stakeholders.

So, how do you share unexpected results in a way that is diplomatic and addresses concern head on?

Make it participatory from the start

I’ve worked with clients who had the expectation that I would come in, ready to go, with all the surveys, focus group questions, and in-depth interviews scheduled. They just want someone to come in and do the work for them. When I noticed this happening, I began to push back against working with clients in this way, and in encouraging current clients and potential clients in developing a participatory way of working together. From determining data collection tools to developing questions to ask participants (and even getting everyone together to interpret the data), when you make feedback gathering participatory from the start, it creates buy-in, puts everyone on the same page, and makes everything more transparent. When people are more involved, it makes this process more fun (at least for me), and everyone learns in the process.

And here’s a secret: When you make it participatory, it improves the likelihood that recommendations from the evaluation are actually implemented.

Address expectations and potential consequences

When you ask your stakeholders what they intend the outcome of their program to be, also ask this:

“What if what we’re expecting doesn’t happen?”

Ideally, we create programs or services based on theory, research, and what’s happen in our community. It builds the foundation to do some meaningful work. Can you believe there are nonprofits actually create programs or services because it just sounds like a good idea? You’d be surprised. So, can we really feel some type of way when we get results that we weren’t expecting, and in the case of the nonprofit above, it sounds like a program was created to address a need that the community has already dealt with.

But when we follow the theory, research, and community input, yet the outcome is still not what we’re expecting?

Determine if it really is bad

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23 Mar, 2016

“But Does It Make A Difference?”

By Nicole Clark, LMSW|2021-08-19T18:50:57-04:00March 23rd, 2016|Categories: Research & Evaluation|Tags: program evaluation, reproductive justice|0 Comments

I was scrolling through my Twitter timeline a few nights ago, and came across a tweet from the American Evaluation Association’s Twitter account, highlighting a blog post from program evaluator and research designer Dr. Molly Engle of Evaluation is an Everyday Activity. Dr. Engle focused on how she starts and ends her day with gratitude, and how that gratitude extends to her work in program evaluation. What stood out the most was this quote:

Doing evaluation just for the sake of evaluating, because it would be nice to know, is not the answer. Yes, it may be nice to know; [but] does it make a difference? Does the program (policy, performance, product, project, etc.) make a difference in the lives of the participants[?]

As I’ve mentioned before, conducting an evaluation can lead to insights into how well a program is performing and what can be improved. How valuable is this program in the lives of the individuals, families, and communities you work with?

I’ve been thinking of this a lot, and how it connects to the Reproductive Justice movement and its application of the framework. I try to incorporate a gender-focused, intersectional analysis in everything I do. However, I can’t figure out the onset, but I started to burn out from the RJ movement.

I don’t see myself leaving the RJ movement anytime soon, so I began searching for another entry point into the RJ movement of the traditional ways I’ve approached the work in the past. Program design and evaluation has been a way to reinvigorate my approach to RJ.

While it doesn’t sound as “sexy” or “trendy” as RJ has becomes more mainstream, evaluation incorporates my engagement skills as a social worker, and I’ve found a way in my business to assist organizations in thinking more critically on how they design programs and services, as they relate to social justice work. While it may not be as exciting as a rally, I use my evaluation skills to gauge how an organization thinks of their program, what assistance may be needed to realize their vision, what their perceived “wins” (expected outcomes) are, and what those actual outcomes are.

Going back to Dr. Engle’s quote, it got me to thinking: When an organization develops a program based on the RJ framework, what are the major similarities of RJ-based programs who receive funding from major donors or foundations? Do organizations evaluate RJ programs with the same criteria as other programs based on a completely different framework? There are plenty of theories out their related to program design and evaluation, with lots of evaluation tools to choose from. Are there are separate set of evaluation tools that we can use to evaluate RJ-based programs by, and are we evaluating these programs based on what funders deem as important, or rather what makes sense to the organization applying the RJ framework? If the evaluation tools don’t exist, what could they potentially look like?

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Try This: Roll The Dice

Here’s what you need

Ways to use this activity

Let’s create our dice

Now, let’s see this in action

Try This: The World Cafe

First, some background

Here’s what you’ll need:

What Do You Want to See in a Reproductive Justice Action Toolkit?

RAISE YOUR VOICE: Take the Reproductive Justice Action Toolkit survey today, and share below in the comments section what you’d like to see in the toolkit.

Like this post? Subscribe to the Raise Your Voice newsletter to receive resources, advice, and tips to help you raise your voice for women and girls of color.

Ask Nicole: What’s the Best Way to Deliver Bad News?

Make it participatory from the start

Address expectations and potential consequences

Determine if it really is bad

“But Does It Make A Difference?”

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